We just wanted to drop you a note and THANK YOU for something that rarely happens these days; a complete and perfect customer satisfaction experience. From the sales person who listened to our desires, to the person who measured and, again listened to what we wanted, to the design meeting during which the template was made to work to enhance what we thought was the important visual impact of the slab, to the installation which was professionally and quickly accomplished, nothing was done without our desires in mind. Even the invoicing was clear and precise. This countertop made our kitchen perfect. Once again, thank you for an entirely enjoyable experience.
Doug and Judy M., May 2018
First of all, KG Stevens has always provided us with great service. Today is no different. I have a small basement project with quartz counters. The pieces ended up being quite long and we had some challenges with the overall length of one of the pieces and it was heavy. Too heavy for (3) guys to handle the turn. Not only was the entire group friendly, but they worked well together and were very professional. No wall or ceiling damage and you can hardly tell they were here. Each one of the guys here were capable of running their own crew. Well done KG and thank you for the great service.
Dave and Katie M., September 2019
From the time I walked in not knowing what I wanted, to the time I had my beautiful counter tops installed, I had a wonderful experience at K.G. Stevens! Every person I worked with was friendly, knowledgeable, professional, and patient. I wish I could name them all – Sue and MaryJo at the front desk. Nic V, Jeremy K (CAD tech)& Sam who worked with me on the layout, and the people who came out and carefully measured and installed the counter tops – They all communicated well, explaining every step and came right when they said they would – all top notch! I am very impressed and couldn’t be happier with the end result!
Nancy S., September 2019
5 out of 5 for sure! The Quartz counter tops look so good in the house! If only I could post the pictures! The white and grey colors look perfect with the black iron pipe and wood accents!
Kody A., February 2019
I want to send out a huge Thank You to Mike and his crew as he resolved our seam issue as well as the two small divots in the main island that were repaired with pride as if it was their own home. It is so nice to know that there are still people out there that take pride in what they do.
A job well done. A very satisfied customer!!!
Way to go Mike and crew!!
Patricia V., July 2018
I want you all to know how grateful I am for all the hard work you do every day. So much happens behind the scenes, but is not apparent to the public…again Thanks!
On Friday March 23rd, Jose, Adam, and Angel removed and replaced an undermount cast iron sink. They were in and out in under 30 minutes making it look simple. They are a very professional team, they never seem stumped by a problem, and always make me feel at ease. Hats off to these and all the dedicated people at KG Stevens! I will be a loyal customer for life!
Patty K., March 2018
This was the 2nd time I used KG Stevens for countertops. Once 7 years ago for my house and I just completed 2 condos which consisted of 2 kitchens and 4 bathroom vanities. I love the new showroom it makes looking at samples and picking out colors much easier. KG Stevens was very competitive in pricing. The remnant selection was great and I was able to use some of the remnants for my project. Their sales people are very knowledgeable and helpful. I would definitely recommend using KG Stevens for any projects.
Christine M., February 2018
I just want to let you know that the countertop installation went really well. Phil and Pedro were meticulous and did an amazing job! The countertops look beautiful. Thank you for all of your help over the past several months!
Jenny K., May 2018
Your crews – Angel, Chris, Jerry, Luis, and Mike did an outstanding job. They nailed it. The project manager who is new to working with KG Stevens said he has never seen a crew so buttoned up, clean, and organized. They were amazing.
Fred R., June 2018
Your two guys – Pedro and Phil were stellar. Great install!
Gregg P., May 2018
We just wanted to let you know that the countertops turned out beautifully. Installation went very smooth with the skills of Jose and Adam. They were very professional and took exceptional care to make sure everything was set in straight and level.
Dan, you were right when you helped us pick out the color of the sinks. They match perfectly! Overall, we are so very pleased with the results. Thank you for the good customer service and quality product.
Bob and Debra P., May 2018
Your team of installers were great to work with and the job turned out fabulous. The first install date was the Monday after the huge snowstorm, and they helped the homeowner shovel her driveway when they got there.
When they came a second time (last week) to install the Dutchman piece and re-caulk the master bath, she said they were so respectful and she is going to recommend KG to anyone who asks.
Lauren F., May 2018
I wanted to express my gratitude for the installer’s professionalism. I wanted to be present at an installation of a countertop by your company to see what all is involved, especially using the Dekton product. Mike and Chris were outstanding. They were very professional when installing the vanity top, very polite and courteous to me and the contractor. The top looks beautiful and they cleaned up after themselves. The contractor was also impressed with their efficiency combined with their experience. They are two great representations of your company. The contractor told me to only quote his jobs using KG Stevens!
A BIG SHOUTOUT TO MIKE AND CHRIS. THANK YOU FOR MAKING A FABULOUS IMPRESSION AND A JOB WELL DONE!
Jennifer F., June 2018
Hands down, the best fabricator in the area. I recently had three projects that required fabricating. They were all from three different fabricators in the area based on each project’s contractor recommendations. KG Stevens was recommended to me by an interior designer. Unfortunately, I used them on my last project, instead of my first. I would trust no one else going forward. KG Stevens put my slabs into a computer program and sat down with me to show me exactly how each piece would look when put together after cutting. They did an absolutely phenomenal job of matching the extreme veining in the pattern that I chose. The marble that I chose was also “leathered”. They hand-leathered all of the cut sides, so the they felt exactly as the top did. On one of my other projects, I had a leathered marble. They just polished the edges, so the top was leathered and the sides were smooth. The installation crew was also extremely neat, efficient and kind. Overall, the commitment to making your project look perfect can’t be beat.
Jill B., January 2019